Returns & Exchanges

At thisthat CBD, we want you to be completely satisfied with your purchase; if you are not happy with your fashion items, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the unwashed and unworn items with original tags attached into their original packaging to ensure a safe transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Hand your package to any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.